Policies
Cancellation
CANCELLATION POLICY: -
1) Min 2 nights stay required with the exception of school holidays and long weekends.
2) Min 5 nights for school holidays and min 3 nights for long weekends.
3) Full refund less $30.00 administration fee if cancelling within 14 days prior to booking.
4) During peak periods - if cancelling 7 days prior to booking then the full amount will not be refunded unless we can re- book it for the same amount of nights.
5) Note that the Booking Agent (eg. Visitor Centre) may also levy a cancellation fee - see booking agent terms and conditions.
IMPORTANT INFORMATION THAT MAY AFFECT YOUR BOOKING - (PLEASE READ)
1) Misty Valley Country Cottages WILL NOT accept bookings with arrival or departure dates on Christmas Day 25th December Boxing Day 26th December or New Years Day 1st January so please ensure that your dates extend to include these days or are booked to arrive or depart either side of them.
2) In the event that you endeavour to make a booking that does not meet the above mentioned criteria you will be contacted by the Denmark Visitor Centre Staff to amend your dates accordingly to maintain your booking or you may opt at this time to cancel and obtain a full refund less any costs incurred by the booking agent. The costs may include but not limited to administration and credit card fees.